Information We Collect

When you interact with Krokento Jelomas, we gather information that helps us provide better trading education and market analysis services. We're transparent about what we collect and why.

Personal Information You Provide

• Contact details including your name, email address, and phone number when you sign up for our services
• Financial experience level and trading background during our initial consultation
• Communication preferences and areas of trading interest
• Payment information processed securely through our trusted payment providers
• Questions and feedback you share through our contact forms or direct communications

Information We Collect Automatically

• Website usage patterns including pages visited and time spent on different sections
• Device information such as browser type, operating system, and screen resolution
• IP address and general location data to understand our audience better
• Cookies and similar tracking technologies to improve your browsing experience

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering quality position trading education and maintaining our service standards.

Service Delivery

• Customizing educational content based on your trading experience and goals
• Sending market analysis and position trading opportunities that align with your interests
• Processing payments and managing your account access
• Providing technical support and answering your trading-related questions

Communication and Improvement

• Sending important updates about our services and market conditions
• Conducting surveys to understand how we can better serve our clients
• Analyzing website usage to improve our educational resources
• Developing new tools and content based on user needs and feedback

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we do share certain information in specific circumstances to provide our services effectively.

Service Providers

We work with trusted third-party companies that help us operate our business. These include payment processors, email service providers, and website analytics tools. All service providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as responding to subpoenas, court orders, or other legal processes. We'll notify you about such requests unless prohibited by law.

Business Transfers

If Krokento Jelomas is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

Data Security Measures

Protecting your information is a top priority. We've implemented multiple layers of security to safeguard your personal and financial data.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Secure database storage with restricted access and regular security audits
• Regular software updates and security patches to protect against vulnerabilities
• Firewall protection and intrusion detection systems monitoring our network

Access Controls

• Limited employee access to personal information on a need-to-know basis
• Multi-factor authentication for all administrative accounts
• Regular training for staff on data protection best practices
• Immediate account suspension protocols for suspicious activity

Your Privacy Rights

Under various privacy laws, including CCPA and other applicable regulations, you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention Periods

• Account information: Maintained while your account is active, plus 7 years for financial records
• Communication records: Kept for 3 years to maintain service quality and resolve disputes
• Website analytics: Aggregated data retained for 2 years for business analysis
• Marketing data: Retained until you opt out or request deletion

When we delete your information, it's removed from our active systems. Some information may remain in backup systems for up to 12 months before complete deletion.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and customization choices
• Marketing cookies: Used to show relevant content and measure campaign effectiveness

You can control cookie settings through your browser, but disabling certain cookies may limit website functionality. Most browsers allow you to view, manage, and delete cookies through their settings menu.

Third-Party Services

We integrate with various third-party services to provide comprehensive trading education and support. Each service has its own privacy practices.

Key Third-Party Integrations

• Payment processors for secure transaction handling
• Email marketing platforms for educational content delivery
• Analytics services to understand website usage and improve user experience
• Customer support tools for efficient communication management

We carefully vet all third-party services and require them to maintain appropriate privacy and security standards. However, we recommend reviewing their privacy policies to understand how they handle your information.

International Data Transfers

Krokento Jelomas operates primarily in the United States. If you're accessing our services from outside the US, your information may be transferred to and processed in the United States.

We ensure appropriate safeguards are in place for international transfers, including using standard contractual clauses and working only with service providers that maintain adequate data protection standards.

Children's Privacy

Our services are designed for adults engaged in financial markets. We don't knowingly collect personal information from children under 18 years of age.

If we become aware that we've inadvertently collected information from someone under 18, we'll delete that information promptly. Parents or guardians who believe we may have collected information from their child should contact us immediately.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When we make significant changes, we'll notify you through email or by posting a prominent notice on our website at least 30 days before the changes take effect. Continued use of our services after changes become effective indicates your acceptance of the updated policy.

We encourage you to review this policy regularly to stay informed about how we protect your information.